About Me

For the last decade, I have been apart of several startup projects where I designed and implemented:

1. A ticket support back-end, developed in C#, which:

   1. Managed 3000 support issues a year in it's first three years.

   2. Interacted with a Javascript, jQuery, Angular, front-end that supported staff in the field -- allowing them to focus on their work and not paperwork

   3. Automated completed work order submission to third-party vendors

2. A Selenium, Python automation solution that transferred customer data from their mobile and web submissions directly to third-party applications, which:

   1. Processed and submitted over 1000 applications a year

   2. Eliminated the need for data-entry positions for a small startup where employee costs would have become unreasonable

   3. Complied with stringent regulations in the healthcare field

   4. Interacted with several different third-party systems without issue